Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • Sandra McCann Profile Image
    This is an excellent agency with excellent people!

    “This is an excellent agency with excellent people! Tim, Joel, Dan and their staff will take good care of you. I enjoy reading their blog as well!”

  • Dave Lei Profile Image
    ...They have great insurance products and service.

    “I have been with Schaefer for 10 years They have great insurance products and service. My house and auto insurances are all through Schaefer.”

  • Mark Heaney Profile Image
    You can't ask for better service than that!

    “We have been with Erie for over 30 years, Laura has always been our agent. On the couple occasions that we have needed assistance, they have always been fast, accurate and friendly. You can’t ask for better service than that!”

  • Deborah Marshall Efantis Profile Image
    Great People , Great Service that are always there when in need ..

    “Love this Company 🙂 Been our agent for over 15 years !! Wouldn’t switch companies .. Great People , Great Service that are always there when in need .. Thank you so much for your excellent service .. Have a Happy Thanksgiving to All of You !!”

  • Bob Caverly Profile Image
    ...great in handling all our insurance needs...

    “We’ve been a fan of Erie Insurance for years and when we needed a new Agent turning to our friend and neighbor Pam Spahn at Schaeffer was a “no brainer”! We are certainly glad we did!! Pam has been great in handling all our insurance needs – both through Erie and Progressive.

    Thanks Pam & Schaeffer Insurance! ”

  • Michelle Smith Profile Image
    And they are always willing to answer any questions I or my spouse have.

    “Never had any problems with them. And they are always willing to answer any questions I or my spouse have . We have been with them over ten years and have never even thought about any other company. It’s been a pleasure working with them.”

  • Suzanne Voisine Campbell  Profile Image
    ...they are very knowledgeable of their services.

    “Absolutely love this company. We moved to the Eastern shore of MD and continued our policies with them. They show compassion if we have a problem,they are very knowledgeable of their services. When I call it give my first name and the town I’m calling from and they instantly know who I am and always ask about the kids and their well being. I have never had a negative thought about them and I refer people to them all the time. I wish all the staff of Schaefer Insurance a very happy,safe and healthy holiday season.”

  • Tom B. Profile Image
    ...I can call directly and speak to a real human being.

    “I have been with Schaefer Insurance for about 10 years. I rarely write reviews, but I recently had my passenger side view mirror hit and damaged, and the dread of calling for a claim, that was not my fault, etc, and sick knowing my car only had 2,500 miles.
    I called Raul, and explained, and he immediately put me at ease.

    I was able to get it fixed within 3 days, no hassle, no mess. Raul acted very professional, and understanding of how this upset me. I am so happy to be a part of a local company, that I can call directly and speak to a real human being.

    REAL CUSTOMER SERVICE, that is hard to find, and much appreciated!!

    Thanks so much,
    Tom B
    Arlington, VA”

  • David Watson Profile Image
    From someone in the industry, I would highly recommend...

    “I’m in the insurance industry in South Carolina and Carolyn worked with me as we helped transition one of her clients down her to our area. She went above and beyond to make sure that their properties in her area remained covered. From someone in the industry, I would highly recommend using Carolyn to help you with your Insurance needs!”

  • Anna M Poddar Profile Image
    Professional staff...

    “Professional staff, easy to work with, and local!”